Stay connected – with digital services

Digitalization makes everyone a winner: BCF yarn manufacturers can considerably reduce downtimes, optimize their machine performance and hence structure their production process, quality and costs better. This is all made possible by the new Service products, including the Secure Remote Service Contract and the Access & Analysis package for Oerlikon Neumag BCF systems.

Secure Remote Service Contract: say goodbye to downtimes!
Remote service has long been absolutely essential in the globally-networked textile industry. Remote access to systems permits pinpointed intervention, with a degree of accuracy that cannot be offered over the phone or by e-mail. This allows systems operators to improve their productivity. Partners such as Oerlikon Manmade Fibers are able to increase their service efficiency. And for good reason: unplanned BFC system downtimes and the associated production shortfalls swiftly drive the corresponding costs into the five-figure range. “Using our Remote Service, we are able to significantly reduce these downtimes”, explains Julia Schelkle, Head of Service Sales Customer Services at Oerlikon Neumag.

And this is also beneficial to IT security, as Oerlikon sets high standards, constantly keeping the corresponding hardware and software up-to-date. “When customers choose a Secure Remote Service Contract, the requisite hardware, software and all upgrades are included. With this, they no longer face additional purchasing costs and are no longer under pressure to continually update their technical security requirements. That is something that we assume for them”, comments Julia Schelkle, talking about the advantages.

Access & Analysis package: the key to optimum operation
The Access & Analysis package focuses on the optimum operation of BCF systems. This software provides systems operators with key performance indicators directly from their machines. The KPIs are automatically calculated, allowing concrete conclusions regarding machine performance. This enables manufacturers to quickly identify optimization and cost-cutting potentials in order to secure or increase commercial success. “The Access & Analysis package offers our clients diverse options for analyzing production data. Complex correlations within the production process are visualized in an understandable manner. And there is global access to the HMI (Human Machine Interface) and its data”, summarizes Julia Schelkle. Analyzing processes can be carried out remotely and is hence location-independent. To this end, yarn manufacturers always have a complete overview of the production process, quality and costs. 

Would you like a personal consultation? Then write to us at service.sales@oerlikon.com