Breakdown Support

We will not let you down! Did you know that we can troubleshoot and help you fix many equipment breakdowns and malfunctions via email or phone?

Our Technical Customer Support determines the problem, what action is needed and what time frame is available to provide help. As needed, on-site service is provided to diagnose and repair equipment breakdowns. Our global support network will act fast to bring you back into operation!

Our Services

Technical Customer Support Hotline for initial troubleshooting
On-site breakdown support by Oerlikon Metco Field Service engineers
Regional footprint and global support network
Highly trained and experienced team
Regionally stocked consumables, wear parts and critical spare parts

Your Benefits

First time fix is not just an aspiration but reality in most cases
Quick availability of spare parts: next day delivery for most items
Specialists from our equipment manufacturing sites are available to support, if necessary